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Terms of Service

Last updated: 23 July 2026

Terms of Service - Pharmacy Weight Loss Marlow

Pharmacy Weight Loss Marlow
GPhC Registration Number: 9012511
Last updated: July 2026

Please read these Terms of Service carefully before using our services. By placing an order or registering with Pharmacy Weight Loss Marlow, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Marlow is a GPhC-registered online pharmacy operating in Marlow, UK (GPhC No. 9012511). We provide clinically supervised weight loss treatments, including prescription medicines, to eligible patients. You can verify our registration on the GPhC register at www.pharmacyregulation.org.

2. Eligibility

To use our services, you must:

We reserve the right to decline any request for treatment where we deem it clinically inappropriate or where eligibility criteria are not met. Providing false or misleading information may result in your account being suspended and could pose serious risks to your health.

3. Prescriptions

All prescription medicines are issued only following a clinical assessment by one of our GPhC-registered pharmacists or an authorised prescriber. Prescriptions are issued in accordance with UK law and professional guidelines.

We do not accept prescriptions issued by third parties. Each prescription is reviewed on an individual basis, and approval is not guaranteed. Our clinical team may request additional information or decline to prescribe if they consider it in your best interest.

Repeat prescriptions are subject to periodic clinical review. You must inform us immediately of any changes to your health, medications, or circumstances that may affect your suitability for treatment.

4. Payment

Payment is required in full at the time of ordering. We accept major debit and credit cards. All transactions are processed securely.

Prices displayed include VAT where applicable. We reserve the right to amend pricing at any time; however, orders already confirmed will be honoured at the price displayed at the time of purchase.

We do not store full payment card details on our systems.

5. Delivery

Once your order has been reviewed and approved by our pharmacist, delivery will take place within 1 working day. Orders approved after our daily dispatch cut-off will be dispatched the following working day.

Delivery is available to UK addresses only. We use tracked, discreet packaging for all orders. We cannot be held responsible for delays caused by third-party couriers or circumstances beyond our control. Risk in the goods passes to you upon delivery.

6. Cancellations and Refunds

You have the right to cancel your order within 14 days of placing it, in accordance with the Consumer Contracts Regulations 2013, provided the medication has not already been dispensed. Once a prescription medicine has been dispensed, it cannot be returned or refunded for safety and legal reasons.

To request a cancellation, please contact us as soon as possible at the contact details provided on our website. If your order has already been dispatched, it cannot be cancelled.

If you have been declined for treatment following a clinical review, a full refund will be issued promptly.

7. Medical Disclaimer

The information provided on our website is for general informational purposes only and does not constitute medical advice. It is not a substitute for professional medical consultation, diagnosis, or treatment.

Always consult your GP or a qualified healthcare professional if you have concerns about your health. In an emergency, call 999 or visit your nearest A&E department. Our services are not intended for urgent or emergency medical care.

8. Privacy and Data

We process your personal and health data in accordance with UK GDPR and our Privacy Policy, available on our website. We will aim to respond to all data-related enquiries within 48 hours.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Continued use of our services following any changes constitutes your acceptance of the revised terms. We encourage you to review this page periodically.

If you have any questions regarding these terms, please contact us via the details provided on our website.